TERMS AND CONDITIONS

MADE IN THE SHADE ONLINE STORE
TERMS AND CONDITIONS

Made in the Shade Group supports the Responsible Service of Alcohol.

VIC Liquor Licence No. 36137449

New South Wales: Liquor Act 2007 – It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Victoria: Warning – Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $6,000), for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $500).

Western Australia: WARNING. Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

South Australia: Under Liquor Licensing Act 1997, Liquor must NOT be supplied to persons under 18.

Queensland: Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years.

Tasmania: Under the Liquor Licensing Act 1990 it is an offence: for liquor to be delivered to a person under the age of 18 years. Penalty: Fine not exceeding 20 penalty units. For a person under the age of 18 years to purchase liquor.

CANCELLATIONS POLICY

If you wish to cancel your order, please contact Made in the Shade Group immediately via store@madeintheshadegroup.com.au. Once payment for an order has been accepted, cancellation is at the discretion of Made in the Shade Group.

Refund Policy
It is the responsibility of the customer to inform Made in the Shade Group if a product has not been delivered. Upon notification, we will investigate and ensure that the product is delivered and received.

Refunds will not be given for late delivery outside our stipulated delivery guarantees. We will not be held liable for late delivery outside of our stated delivery commitment.

In the unfortunate event that a product has been damaged through the delivery process, we will routinely replace the gift with a no fuss attitude. Please email store@madeintheshadegroup.com.au to organise for the replacement product or damaged items to be re-sent.

In the event that you would not like a replacement gift or damaged items re-sent, we will refund the credit card used for the value of the total transaction or the value of the damaged items. We are committed to ensuring that your transactions with Made in the Shade Group are processed with excellent customer service and satisfaction.

Returns
Our returns policy lasts 30 days for non-edible products. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Unfortunately we cannot offer a refund on any consumable products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Late or missing refunds (if applicable)
There is often some processing time before a refund is posted. If you have checked with your bank and credit card provider that you still have not received your refund yet, please contact us at store@madeintheshadegroup.com.au.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at store@madeintheshadegroup.com.au and send your item to:

1 Campbell Street,
Collingwood Melbourne,
Victoria AU 3066

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

WEBSITE TERMS AND CONDITIONS

These terms and conditions outline the rules and regulations for the use of Made In The Shade’s Website. Made In The Shade is located at: www.madeintheshadegroup.com.au. By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Made In The Shade’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

We employ the use of cookies. By using Made In The Shade’s website you consent to the use of cookies in accordance with Made In The Shade’s privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Unless otherwise stated, Made In The Shade and/or it’s licensors own the intellectual property rights for all material on Made In The Shade. All intellectual property rights are reserved. You may view and/or print pages from https://www.madeintheshadegroup.com.au for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from https://www.madeintheshadegroup.com.au
  • Sell, rent or sub-license material from https://www.madeintheshadegroup.com.au
  • Reproduce, duplicate or copy material from https://www.madeintheshadegroup.com.au
  • Redistribute content from Made In The Shade (unless content is specifically made for redistribution).

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time.

By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury resulting from negligence;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

(a) are subject to the preceding paragraph; and

(b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence and at least the current legal drinking age (this is 18 years of age in Australia).

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at store@madeintheshadegroup.com.au.